Frequently asked questions about chess bot

Q:

I am afraid of viruses. How can you prove your program is virus free?

A: Here is a virustotal check of the unprotected version of the program. However, some antiviruses can detect the program as malicious indeed. This is because of the program protected with special software, which antiviruses may not like. Please don't worry, it's false positive, so just add the program to whitelist. If you still have doubts, feel free to contact us: chessbotsup@gmail.com

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Q:

Chess bot doesn't work for me!

A: Please check troubleshooting page.

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Q:

I've done everything that described in the instruction and FAQ, but the program still doesn't work!

A: Please contact us, provide screenshots (the whole screen is preferred) with the chessboard (starting position) and settings of your chess bot.

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Q:

Demo (trial) version is very weak, it makes bad moves! Why?

A: The demo version is limited to a fixed strength (low value, weak play). Full version does not have any limitations.

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Q:

Can I get banned for using this software?

A: Yes, if you're using it for cheating,

you will be banned sooner or later

.

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Q:

I want to use this bot, but it's not supporting the chess website, where I play.

A: Please send us a message with the link to this website and we'll see what we can do about it.

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Q:

I bought the Standard 1-month license. Will it charge me again in 1 month?

A: No, this is a one-time purchase. The next time you want to purchase a key again (for a month or another period), you simply buy it again on the payment page. This is not a subscription, you won't be automatically charged, don't worry.

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Q:

How to configure bot for the strongest play?

A: Please read this article.

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Q:

Is there any version for Linux/Mac/Android/iOS?

A: At this moment program is only supported for Windows. However, we have clients who use program on Mac using Parallels.

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Q:

Can I use my key on another device?

A: You can use your registration key on up to 3 devices simultaneously. Of course, sharing key to a third person is strictly prohibited.

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