Troubleshooting


Bot unable to recognize chess boards / Bot doesn't work properly / Bot doesn't work at all.

Please follow these steps:

1. Make sure that board and pieces look like shown on screenshots: http://chess-bot.com/websites/SupportedWebsites.html
2. Use Chrome only.
3. Make sure that your display configuration is default: how to check it?
4. Make sure that your browser's zoom (scaling) is set to default (100%) on the page with the game: how to check it?
5. On Windows - right click on desktop -> Display settings -> set the size of text, apps and other items back to 100% (the slider). Restart Windows after that.
6. If nothing helps, please contact support.


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Error 193: %1 is not a valid Win32 application.

Please try to create folder on disk C:\ (name of the folder must be in english, it is important - something like this C:\Engine\),
put stockfish_32.exe into this folder and load it with chessbot.

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Bot makes first move only and stops.

Maybe you have "Play by key" feature enabled.  "Play by key" feature allows bot to play automatically, but it will make each move only after you pressing the key on keyboard ("P" by default).

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Bot suggests very strange moves in advisor mode.

Please disable animations at website settings.

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Program stop responding sometimes.

Please make sure to press Alt+X (by default) after end of every game to unload engine from memory.
CHESS BOT 2019