I am afraid of viruses. How can you prove your program is virus free?
A: Here is a virustotal check of the unprotected version of the program. However, some antiviruses can detect the program as malicious indeed. This is because of the program protected with special software, which antiviruses may not like. Please don't worry, it's false positive, so just add the program to whitelist. If you still have doubts, feel free to contact us: firstname.lastname@example.org
I've done everything that described in the instruction and FAQ, but the program still doesn't work!
A: Please contact us, provide screenshots (the whole screen is preferred) with chessboard (starting position) and settings of your chess bot. Also, we can help you with setup via remote desktop software.
A: You can use registration key on an unlimited number of devices, but simultaneously only on one device. And of course, sharing key to a third person is strictly prohibited - in this case your key will be banned without refund.